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Privacy Policy

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Privacy Policy

Dionach are committed to maintaining the privacy of our customer data, including individual contacts at our customers. Dionach do not sell or trade our contact details with other organisations. Please find your rights and details on how we manage your data below.

Information We Collect

We collect personal information for customer contacts related to services we provide to those customers, and for prospective customers. The information Dionach collect may include name, job title, email address, business address, work telephone, and mobile telephone.

How we Use This Information

We collect information that is necessary for us to provide our services to you, and to contact you about our services that you may be interested in. We will not share this information with other organisations beyond those listed below, unless legally required to do so.

Information Retention

We retain customer information for 10 years after the last service is completed, for legal reasons and in case of a customer query.

Marketing

We would like to contact you about our services that may interest you. You have the right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted, please email dpo@dionach.com stating this.

Organisations We Share Information With

We occasionally use MailChimp to send targeted emails to customers or prospects about our services or seminars. MailChimp’s Privacy Policy is at https://mailchimp.com/legal/privacy/.

Accessing Your Information

You are entitled to view, amend, or delete the personal information that we hold. Please email your request to dpo@dionach.com stating your requirements.

Security of Your Information

Dionach are certified to the international standard for information security ISO 27001, and are independently audited every 6 months by a certification body.

Changes to the Privacy Policy

We regularly review our privacy policy, and will put any updates on this web page. This privacy policy was last updated on 8th May 2018.