Card payments, physical stores, big data, and e-commerce all have a role to play in retailing today – it also brings risks around data security. These make the retail industry an almost irresistible target for cyber-attacks. Working with key players in the retail sector to ensure they have the right IT security controls and help them identify potential weaknesses.
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Retailers collect, process and store increasingly large amounts of customer data, including PII and card holder details. This is a goldmine which bad actors are looking to profit and sell it on the dark web. Furthermore, cloud-based storage and mobile apps are leaving a larger data presence on the web, leading to new threat vectors. Many retail businesses are a hybrid of brick-and-mortar and e-commerce. To manage this ecosystem, they use a mix of technologies (e.g., PoS in stores and cloud-based systems for e-commerce). However, this hybridisation also creates numerous e-commerce cybersecurity risks.
28%
Retail accounted for 28% of all cyberattacks in 2023, making it one of the top targeted industries.
82%
82% of ransomware incidents in retail involved data encryption and business disruption in 2024.
96%
96% of cyberattacks in retail were financially motivated, primarily targeting payment data and customer credentials in 2024.
Retail employees are often targeted via phishing and social engineering.
Impersonation emails and fake login pages are used to steal credentials or customer data—training staff is key to prevention.
Ransomware continues to disrupt operations and revenue across the retail sector.
Attackers exploit low defences to encrypt systems, knowing downtime in retail leads to fast payouts and pressure to recover quickly.
IoT devices offer convenience but expand the attack surface.
With many retailers lacking proper security controls, unprotected IoT endpoints have become an easy entry point for attackers.
Retailers handle vast volumes of payment data, making PCI DSS compliance critical.
Adhering to these standards builds consumer trust and helps secure customer payment information against theft or fraud.
Retailers face greater-than-average risk in this new cyber security environment, thanks to the amount of consumer data handled and stored by their networks. Increasing cybercrime requires that a cybersecurity strategy that addresses specific cyberthreats in the retail sector which evolves around the following components-
Dionach’s cyber security experts have a solid history of working with retail and e-commerce sectors from national chains to global conglomerates within the retail space. As a trusted cyber security partner for retail organisations, our long standing 25-year background, combined with our in-house innovation and research team enable us to stay on top of the latest cyber security threats to retail and empower organisations to meet the challenges faced in today’s complex cyber security landscape.
We deliver the whole spectrum of cyber security services, from long-term, enterprise wide strategy and implementation projects to single penetration tests.
Our team works with you to identify and assess your organisation’s vulnerabilities, define enterprise-wide goals, and advise how best to achieve them.
Our recommendations are clear, concise, pragmatic and tailored to your organisation.
Independent, unbiased, personalised – this is how we define our services. We guide you to spend wisely and invest in change efficiently.
Our recommendations are clear, concise, pragmatic and tailored to your organisation.
Independent, unbiased, personalised – this is how we define our services. We guide you to spend wisely and invest in change efficiently.