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Privacy and Cookie Policy

You are here

How we protect your privacy

This privacy policy tells you how we collect, use, and protect your personal information. By visiting our website, you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this privacy policy.

Minors

We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.

Policy is part of our terms and conditions of use

Our privacy policy is part of, and subject to, our website's terms and conditions of use. You may view these terms and conditions on our website.

The type of information we collect from you

Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer's operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.

Like many other websites, we may use cookies. In plain English, this means information that our website's server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We may also collect any data that you provide us by posting it on our website or send us by email. You can always choose not to provide us with information. However, if you do withhold information, you may not be able to access all of our website's services and features.

We use the following specific cookies:
Google Analytics

_ga_gat
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. The new service reduces the reliance on cookies in general, and only sets this and one other - _gat, although Google also say data can be collected without setting any cookies. This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

__utma
A persistent cookie - remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

Drupal

SESS
The SESS cookie is a Drupal session cookie, which you may not get if you are an anonymous user.

has_js
This cookie helps us handle browsing by systems that do not have full support for JavaScript. It is deleted at the end of the session..

Drupal.tableDrag.showWeight
This cookie helps handle the consistent navigation of tabbed pages and forms across a range of different browsers. It is set when you use pages where information appears in tabbed format. Currently it is set by the Drupal system to expire 12 months after it is deployed. This will be amended as soon as possible to expire at the end of the session.

Drupal.toolbar.collapsed
used within our content management system and sets these cookies to store user interface preferences.

Lead Forensics

Contained within our website is a piece of JavaScript tracking code from Lead Forensics.
Lead Forensics will track activity on the website and provide Dionach Limited with information on which companies have visited the website.
Lead Forensics has not been affected by the new cookie law. The tool uses IP Address tracking technology to identify businesses visiting our site and the pages that are being used. This helps us analyse data about web page traffic in order to develop and improve our website for business visitors.

What we do with your information

We use your information to operate our website's business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our website's terms and conditions.

As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.

Although we do not disclose individually identifiable information, we may disclose aggregate data about our website's visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.

User names and passwords

Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

Your use of information and unsolicited junk email

If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too. Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website's posting or other communication systems.

Your voluntary disclosure of information to third parties who are not our suppliers

You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.

Auto-responders

We may use auto-responders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each auto-responder message. If you have difficulties opting out, you may contact us by email, using a website contact form, or in writing by mail.

Policy changes

The terms of this policy may change from time to time. If you disagree with the changes that have been made, please contact us (by email, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.

If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by email, using a website contact form, or in writing by mail.